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The most common questions regarding ordering our camo wedding, prom and formal attire are answered below. If you've a question not answered, please just email or phone us using the Contact Us page and we'll be happy to help.

1. How are these dresses made?
The CF and CD lines of dresses are made to be easy to take in. They do not have large seam allowances for letting out. The CF Line has bodice boning, but located front and back, not in the side seams. The CD Line has no boning or zippers and is made mostly to pull over the head. In the CF Line most a-line or full skirt styles are lined to the hipline, with the lining incorporated into the side seams. Then a one layer netted crinoline is attached to the lining and goes to the hem. Styles have zip up backs unless specified that corset back is included in the description of the gown. Some styles are designed to have a full, contrasting color satin lining and this will be stated in the descriptions. The CD Line are all unlined dresses and without attached netting or extras. They are fine quality, but designed to be more budget priced. The ATOC CAMO DESIGNS line has full lining, extensive boning in the bodice, bra cups, support bra straps and are generally made more like traditional wedding and bridesmaids gowns. This line can be ordered to custom measurements too.
2. Are they hard or expensive to alter?
The CD and CF gowns are designed to be very easy to alter. Altering would be taking IN the gown. Generally, all that is required is to turn the gown inside out; pin the side seams in to match the body; and do a simple straight stitch through the bodice side seams. The gowns typically are ordered according to the customer's waist size, as that is generally the measurement that determines the largest size on the factory's size chart for most gals. Many times, someone with regular sewing machine can do the altering without hiring a seamstress. The ATOC CAMO DESIGNS line is made more like a traditional wedding gown and will require more involved alterations, however this line can also be ordered made to all your own measurements, including hem. The cost for custom measurements is generally much less than the cost of alterations via a professional seamstress.
3. Can you custom design a gown from my own ideas?
The CD and CF factories do not do custom design or sewing. The styles offered, combined with the various options to add to a style, make it possible to take any most styles and add options to make a gown uniquely your own. With the CF line, you can further custom your own style desired, by choosing camo patterns and any of about 18 different colors for the solid satin part of the gown. Choices between where the camo and solid satin are located, can be reversed as well, on all camo accented styles. An all camo style can be made in all solid satin, or one showing in all solid satin can be ordered in all camo as well. The CD line comes only as shown and only in mossy oak camo satin material. The ATOC CAMO DESIGNS line is fully able to be custom designed.
4. What changes can I make to a style?
Options available on the CF line, are hem cuts or lengthening, adding various widths and styles of straps, detached or attached to any strapless style, and controlling how high slits in skirts are made. You may also add a corset back to any gown that does not have it included as a standard order. There may be other options listed for certain styles. The CD line comes only as shown and with certain color additions available for waistband. The ATOC CAMO DESIGNS line has many more choices available for making changes. Also, there are many accessories that can be added, such as sashes in various styles, boleros, shrugs, shawls, gloves, jewelry, shoes and purses.
5. How do I be sure I am ordering the best size?
There are measurement instructions that can be emailed to you. We recommend you hire a seamstress to do the measurements. If you take the size chart and a picture of the gown you plan to order, to a seamstress when you are measured, she will likely be able to give you a very close estimate on the cost of altering the gown for a great fit, as well as help you choose the best standard size for your body. The gowns are made with a waist to hem measurement of 45 inches. If you are shorter than 5'7" in the shoe height you plan to wear with the gown, you will also want to plan on the gown or dress needing hemming in additional to fitting through the torso area. The size charts for the CF line are below, while measurements are listed on the order page for the CD and ATOC CAMO DESIGNS lines. IMPORTANT: for all items that are ordered by size, you are responsible for choosing the size, which is why we suggest getting measured professionally. We do not accept returns simply because the item does not fit when it arrives to you. You should expect that it will not fit perfectly and even with custom measurements, you should expect to need one fitting with a seamstress to assure proper fit. CF Line Size Charts
6. How long does it take to get a dress made and delivered?
Without paying rush sewing fees, it will take approximately 12 weeks from the time you place the order, until the gown is in your possession. Rush sewing fees are for sewing time only. We then must add shipping time. Standard sewing time is 10 weeks. During slower times, gowns may be done much faster, but not any longer. The factory seamstresses will start the next gown assigned to them, as soon as they finish the previous one. Rush sewing permits a gown from the CD and CF lines to be sewn and delivered in as little as two weeks. Because the ATOC CAMO DESIGNS line is made in China, the fasted delivery time is approx 4 weeks.When you place the order on the website, there will be a drop down menu allowing you to choose which timeframe is best for your order to be made. Many of the items, other than gowns, have a standard 3 week sewing time, with a one week rush available from the factories.
7. Do you offer rush orders?
We offer rush sewing options, at a cost of $95 for one week sewing (two weeks delivery including shipping ) to $20 for six weeks sewing time (8 weeks delivery including shipping) You can find these details on the drop down menu on each listing site, and other rush times include 2, 3, 4 and 5 week sewing times also. Just remember, one has to add a couple weeks shipping time to the rush sewing you choose! This is because the items typically must be delivered to us first, so that we can do a Quality Inspection prior to repackaging and shipping on to you.
8. Do you ship everywhere?
We are commonly shipping all over the US and Canada. We can investigate costs to ship to other countries. If ordering from another country, we can determine approx shipping before you place the order, if you simply contact us and give us your address. Shipping includes insurance within the US and delivery confirmation/tracking information is provided to the customer at the time of shipping.
9. Do you offer discounts?
YES, we do offer discounts on some items, and we also offer a military discount to all active duty military and their families. Occasionally we'll have special items marked down and generally this will show on the IN STOCK and ON SALE' page.   When you go to check out, if ordered items indicate the possibility of a discount for you, you will see a line on the order form which tells you that you may qualify, with a 'Request Discount' button which you may use to see if you qualify. If you have questions, you may always use the 'Contact Us' page as well.
10. Can I return my order if it's not right for me?
We do accept returns. We must be notified before a return re: what is not right and we reserve the right to request returning the item to the factory for fixing, depending on the issue. Refunds will not be paid, until the item is received and inspected. Returns must be intact, without damage or signs of wearing, and otherwise seen as able to resell. Refunds must be received back within 7 days of you receiving the order, so we recommend you try the items on immediately upon receiving them and make a decision re: your satisfaction. The buyer will pay the shipping costs to return an item. In some cases, we may choose to offer an adjustment, rather than a total refund. We do not accept returns simply because an item 'does not fit' however. You are responsible for choosing the closest size for your body.   We have a VERY high satisfaction rate with our customers, and although the industry standard, in bridal, even for internet sales is to accept no returns, we much prefer having a satisfied customer, so we'll actively work to ensure you are satisfied. As of Fall, 2011, we've placed over 2000 orders with our factories and received less than a couple dozen requests for returns/refunds or adjustments. It IS difficult for us to accept returns randomly because we cannot return items to our factories at all, and therefore, we lose money on returns until they eventually sell to someone else. This is the main reason we've worked hard to create the wholesale aspect to our business, so that we can find shops around the country who want to carry stock for those customers who are more nervous about buying via the internet. Please check our RESOURCES page to see if there is a shop in your state that carries our ATOC CAMO DESIGNS line of items.
11. How do I know the quality is good?
Orders typically are first shipped to us, and we put each item through a 21 point Quality Inspection before shipping it on to you, the customer. All attire is measured to be sure they are within one inch of the standard for the size ordered. All sewing is inspected. If small repairs are needed, these are done by a local seamstress. We check all aspects of the order to be sure all items ordered, and color, camo pattern etc. are correct. Finally, the items are steamed, (if ordered), repackaged on a hanger and inside a plastic dress bag and folded carefully along with all items ordered, for shipping on to the customer. You, the customer, can follow the progress of your order via your admin area within our web store too. You receive automated emails each time your order progresses to the next point of completion, and finally, when you item ships, we verify shipping info prior to shipping and provide you the tracking info, so you know when to expect arrival.   In certain rush orders, we may arrange direct shipping from the factory. In those cases, the factory does the inspection prior to their shipping.

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